Email safety tips

Many people fall victim to traps by criminals sent in emails. More recently, these criminals have used the pandemic as a cover story to con large amounts of money or personal data from unsuspecting victims by phishing. Here are some simple things to be aware of

Definition: Phishing. Phishing is the fraudulent attempt to obtain sensitive information such as usernames, passwords and credit card details by disguising oneself as a trustworthy entity in an electronic communication.

  • Your bank will not discuss your private financial situation by email. If you receive any correspondence that claims to come from your bank, telephone your branch to verify it and discuss the matter over the telephone instead.
  • Don’t open attachments or click on links from anyone you do not know. If you do click on them, this could result in malware being downloaded to your device.
  • Look for spelling and grammatical errors. These messages often come from abroad.
  • Look at the email address of the sender. If it doesn’t look like it’s from the company they represent, don’t respond.

Finally, when you see a suspicious email, delete it. Put it in the bin where it belongs!