Help! I can’t see my website updates

How to reload or refresh your page if you can’t see your updates

Sometimes you may find that you have made changes to your web page and you have a look at the page on the live site and can’t see the changes you have made. The reason you aren’t seeing the latest version of the website is most likely because you are viewing a ‘cached’ version.

Everybody’s browser stores a copy of any sites visited so that it can load them more quickly if they revisit the same site. This is called the cache. Exactly how this is set up depends on the browser and the settings on the user’s computer.

The way to make sure you are seeing the latest version of the web page is to reload or ‘refresh’ the page.

You can either reload the page by clicking the CTRL + F5 at the same time (or Cmd + R in Mac) buttons on your keyboard. Alternatively you can click the icon that appears to be an arrow going round in a circle that is usually on the top bar of you browser. We’ve outlined the button in red on the screenshots below.

Reload your web page in Google Chrome

reload page - chrome

Refresh your web page in Firefox

reload page - firefox

Reload web page in Internet Explorer

reload page - internet explorer

Another way to check if the changes you have made have been applied is to have a look at your site using a different browser, or a different device, for example your phone. If you can see the changes then they have been applied and it is because your most commonly used browser is showing you a previously stored version.

Very occasionally, you may need to clear the cache on your browser to see your changes. How you do this depends on which browser you are using. You can read about how to do that here: