This is a sample accessibility statement for a site that meets WCAG 2.1 AA standard.
Accessibility statement for [website name]
This website is run by [name of organisation]. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 200% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website aren’t fully accessible:
- most older PDF and Word documents aren’t fully accessible to screen reader software
What to do if you can’t access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read:
- email [email address]
- call [phone number]
- [add any other contact details]
We’ll consider your request and get back to you in [number] days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact: [provide details of how to report these issues to your organisation, and contact details for the person responsible for dealing with these reports].
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Find out how to contact us [add link to contact details page].
Technical information about this website’s accessibility[Note: this form of wording is legally required, so don’t change it apart from adding the name of your council.] [Name of organisation] is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to non-accessible content listed below.
- some documents such as the Annual Governance Statement and Councillors’ Register of Interests forms are not accessible as they have been scanned. [They have been published in this way because they are required to be published as a signed document]
- some documents may not be fully accessible, but are based on standard templates/documents provided, for example, by the district council or National Association of Local Councils.
- [list any other non-accessible content – for example pdf files that have not been saved in the accessible pdf/a format, any pdf files that consist of scanned images]
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Many of our older PDFs and Word documents don’t meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value).
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we don’t plan to fix [example of non-essential document – you could group them by saying, for example, “all minutes and agendas published before ….” ].
Any new PDFs or Word documents we publish will meet accessibility standards.